Cookies Policy
This policy explains how we use cookies.
CSM Property Management Ltd (“CSM”, “we”, “our”, or “us”) uses cookies and similar technologies on our website www.csmni.com and in certain emails. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences. Please also see our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site recognise your device and remember information about your visit. We also use similar technologies such as tracking pixels (web beacons), which may be embedded in web pages or emails to measure engagement (e.g., whether an email has been opened or a link clicked).
2. How we use cookies
- Enable core site functionality and security.
- Remember your preferences (including cookie consent settings).
- Analyse website usage to improve performance and content.
- Measure and improve the effectiveness of our communications.
- Track whether certain service or newsletter emails have been opened and links clicked.
We do not use cookies to collect sensitive information or to sell your data to third parties.
3. Types of cookies we use
| Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Essential for the website to function and to provide services you request (e.g., form submission, session security). | Session ID; security tokens. |
| Performance & Analytics | Help us understand how visitors use the site, which pages are popular, and how users navigate, so we can improve the site. | Analytics tools (e.g., Google Analytics); server logs. |
| Functionality | Remember choices (e.g., consent, region) and provide enhanced features. | Consent preference cookies. |
| Email Tracking Pixels | Embedded in some emails to detect opens and link clicks; used to assess relevance and improve communications. | Invisible 1×1 pixel; unique link identifiers. |
4. Tracking in emails
Some service updates and marketing emails we send include a small tracking pixel or unique link identifiers. This lets us know if an email was opened and which links were clicked. You can disable this by:
- Turning off automatic image loading in your email client (e.g., Outlook, Gmail, Apple Mail), or
- Unsubscribing from our emails using the link at the bottom of each message.
5. Third-party cookies
Our site may set cookies from third parties (for example, analytics, video embeds, or payment processors). These providers may collect information in line with their own privacy policies. You can manage consent via our cookie banner or your browser settings.
6. Managing your cookie preferences
You’re in control. You can manage cookies in several ways:
- Cookie Banner: adjust your preferences when you first visit, or revisit the Cookie Settings at any time.
- Browser Controls: most browsers let you view, delete, or block cookies (see browser help pages).
- Email Tracking: block image downloads in your email client to disable tracking pixels.
Note: blocking some cookies may impact site functionality.
7. Changes to this policy
We may update this Cookies Policy to reflect changes in technology, law, or our operations.
8. Contact us
Questions about cookies or tracking technologies? Get in touch:
CSM Property Management Ltdinfo@csmni.com
Tel: 028 90245999
Get in touch
Find us
CSM Property Management Limited
238A Kingsway,
Dunmurry,
Belfast,
BT17 9AE